Terms and Conditions

These Terms of Use set out the terms and conditions for use of the website, consultation platforms (including Exly, TagMango), Zoom sessions, WhatsApp communication, and any content, consultations, or services offered on or through these platforms (collectively referred to as the “Platform”).

These Terms of Use apply to end users (“Patients”, “Users”, “You”, “Your”). Together with the Privacy Policy and other applicable terms, these Terms define the relationship and responsibilities between You and the Creator in using the Platform.

When we refer to the “Creator”, “we”, “us”, or “our”, we mean Dr. Vikas Kathuria, Neurosurgeon, who provides the Platform and the services available through it.

By accessing or using the Platform, You agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, please do not use the Platform.

Access and Registration

You must be at least 18 years old to use the Platform. If You are between 13 and 18 years old, parental or legal guardian consent is required.

To access consultations or services, You may be required to provide personal and medical information and pay applicable fees.

You represent that all information provided by You is accurate, complete, and updated when necessary.

For the purpose of these Terms, “Content” includes consultations (online/offline), workshops, reports, medical guidance, and educational materials provided through the Platform.

Nature of Services

The Platform provides:

All services are advisory in nature and based on information provided by You. Online consultations are limited by the absence of physical examination. In emergencies, You should seek immediate in-person medical care.

License to Use

You are granted a limited, non-exclusive license to access and use the Content for personal, non-commercial purposes only.

You may not:

This license terminates automatically if You violate these Terms.

Communications

The Platform may include communication channels such as consultations, chats, or support systems.

You are solely responsible for any content, reports, messages, or medical information shared by You. We are not responsible for misuse or interpretation of such content.

Code of Conduct

Legitimate Usage

You will use the Platform only for lawful purposes and will not engage in illegal or fraudulent activity.

No Harmful Content

You will not share content that is abusive, harmful, offensive, or misleading.

No Misrepresentation

You will not impersonate any person or provide false or misleading medical information.

No Unauthorized Access

You will not attempt to hack, disrupt, or gain unauthorized access to the Platform.

Any violation may result in suspension or termination of access without notice.

Intellectual Property

All materials on the Platform, including consultations, content, branding, and systems, are the intellectual property of Dr. Vikas Kathuria.

You do not acquire ownership rights and may not use such materials without prior permission.

Payments and Refunds

To access services, You may be required to pay consultation or service fees.

Please review the applicable Refund Policy for additional details.

Disclaimer

THE PLATFORM AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

We do not guarantee:

Medical advice provided is professional opinion and does not guarantee specific results.

Limitation of Liability

In no event shall the Creator be liable for any damages arising from:

Use of services is entirely at Your own risk.

Indemnity and Release

You agree to indemnify and hold harmless the Creator from claims arising from:

Links to Third-Party Websites

The Platform may contain links to third-party services including Exly, TagMango, Zoom, and payment gateways. We are not responsible for their content, policies, or practices.

Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.

Miscellaneous

Alteration of Terms

We reserve the right to update these Terms at any time. Continued use of the Platform constitutes acceptance of such changes.

Waiver

Failure to enforce any provision shall not constitute a waiver of rights.

Severability

If any provision is found invalid, the remaining provisions shall continue in full force and effect.

Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control.

Contact Us

If You have any concerns or queries regarding these Terms, You may contact:

Dr. Vikas Kathuria

Email: email here

Phone: number here

Address: Skin Aura Brain and Spine Neuro Centre #7311 (GF & Basement), Opp. DLF Super Mart 2, DLF Phase IV, Near Huda City Centre Metro Station, Gurugram-122002, Haryana, India